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Legal

Privacy Policy

Last updated: March 14, 2025

Northline Windows Ottawa ("Northline", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website northlinewindows.ca or contact us to request a quote or service.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide Directly

When you fill out our contact or quote request form, we may collect:

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and analytics tools, including:

2. How We Use Your Information

We use the information we collect for the following purposes:

3. Google Analytics & Advertising

Our website uses Google Tag Manager and Google Ads (conversion tracking) to understand how visitors interact with our site and to measure the performance of our advertising. Google may use cookies to track your activity on our site and across other websites.

You can opt out of Google's use of cookies by visiting Google's Ads Settings, or by using the Google Analytics Opt-out Browser Add-on.

4. Cookies

We use cookies — small data files stored on your browser — to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable Canadian law. Contact and quote request data is typically retained for up to 2 years.

7. Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

To exercise any of these rights, please contact us using the details below.

8. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any third-party site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Northline Windows Ottawa

1338 Wellington St. W, Ottawa, ON K1Y 3B7